Ross will only offer an exchange in case the software turns out defective. Consumers who purchase merchandise at Ross stores will have to hold onto their receipts if they think they may have reason to request a refund. So I was wondering if I could go back to the Ross I bought it from to exchange it for a bigger size? When making a purchase it's always wise to inspect the items before you decide to make a purchase. And it appears I will have to have my husband return the dresses. Where and How to Find them at Store or Online? The tags are still on and everything. I ignored it and said sure because these are the type of people you can't win with and they clearly DO NOT consider the customer always right. Callback tomorrow and speak to someone else. Shes been there for years and that entire strip mall is INSANELY HARD TO KEEP AFLOAT. He never left the store with it. I should've get lamp at ikea. If it is money your trying to save, you may not want to higher 20 loss prevention employees that just stand up by the door and bulls**t with one another, but only have 2 cashiers helping people with purchases and returns no matter how many people are in line. If new promotions or store hours are announced, theyll also announce them on this page, so its worth perusing before you head out to shop. Yes, you can return orders at the Ross store, but to get refund to the original mode of payment, they need to be accompanied by the sales receipt. She said that she bought the dress a few months ago for a special occasion and unfortunately, she gained weight and can no longer wear it. Ross has the WORST return policy. If a customer wants to purchase a piece of jewelry or a better brand watch, we give them a number to give to the cashier, we attach a copy of that number to the item and the cashier will get the item when the customer is being rung up. subject to our Terms of Use. I bought table lamp 5 weeks ago and all of sudden the lamp stop working. I just finished paying for my merchandise when the cashier forgot to do Senior Day Discount - so they said I needed my drivers license - which I didn't have with me, as I didn't drive - but I just paid for the merchandise 30 seconds before. I was a loyal consumer at Ross atleast once, probably twice a week, until now. I have been holding to these with receipt waiting for them in Dubois PA to open back up. 12. My receipt showed a sales tax of $3.23. It even gave a terminal information. In terms of business, the company would lose money if we operated that way and the company would soon fall. Because it was washed now I can't return it. Obviously it doesn't have price tag but some other tag. Dont worry. I emailed Ross for an explanation, an email, and/or written disclosure on my "return activity report." In fact compared to all the other Ross stores I've been to "and believe me I've been to many throughout the Bay Area" this, Nicely organized and huge selection, especially when compared to. I feel like they took advantage of her. Unfortunate cause i did love the original patterns of the curtains i returned. Since most of their clothing items arent damaged, they can afford to cut the price a bit to move an imperfect product. Also, Ross dress for less return policy restricts any type of refunds, exchanges, or store credits if the item is used, worn, or altered in any way. I bought snow boots that were $49.99 and the second time I wore them they ripped and water got in them. What if you actually bought something you liked not knowing what it was untell you took a closer look after wearing it before you threw it in the washer. After all that has said, My point is, first Ross is not tagging and matching the right items and it is not right for the employees to blame the customers in a very rude and non professional way. The first time they told that the manager was in the stores in the mornings. Clothing I try on at home, as I do not trust the stalls in the store. I took out the cologne and it was so small. Had my receipt and tags on my unworn merchandise. Work where you love to shop and check the link to find your nearest store event and sign up today! The return of gift cards is only possible with the original receipt. By requiring people to show there ID only after initial purchase, 30 days or without a receipt, it's clearly intended to keep a log of thieves who consistently make returns(daily/weekly), While deterring thieves from stealing in the future.. Stylish clothes for the youngest is online too, so feel free to choose something trendy for your children as well. I dont know, she asked if I tried to wash it and I replied yes she then smiled and gave me the bad news, stating why did you wash it if you knew it was stained, which I did not until after the wash. She tricked me, after making feel very uncomfortable not believe that I bought a $6.99 t shirt. Complete Ross customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com. I asked. After locating your nearest Ross store, pay a visit to that store. For those wondering why Ross ask for an ID upon returning right after a purchase, it is because the receipt takes 24 hours in order for it to be activated. Complete Ross customer service contact information. After only having it for one day.really???? I couldn't afford to buy anther pair. I called the Ross sure and told them that i had accident washed my 2-week old receipt in the laundry. Other stores don't have as much of an issue with rentals - mostly because they charge higher prices. Ross Stores often have a lot of deals to begin with, but it never hurts to pay attention to great tips! Its called override etc. I had my receipt also! I always keep my receipt. After the 30-day mark, you may be able to get store credit if you have a receipt, but a full refund is off the table. How we we get a refund if the stores are closed due to COVID19, Went to ross in indianapolis southern plaza bought a kitchen set had my granddaughter with me so tried to take care out to load it and you cant so I decided to take it back to get my money back which I paid cash for and they said they needed my I d for what called customer service they said they dont pay people to bring carts in to pull up to the door to get your stuff which is a fire lane but they will hire a security guard to stand outside watching people come in instead of watching for theft makes no sense to me, I have been really upset with Ross I bought a pair of boots and I had them for 2 day and they broke and I went to take them back and they will not do anything for me because I don't have a receipt or the tags the receipt I didn't t receive by the cashier and the tags got thrown away the day before trash day and no way of getting it so Iooks like I'm sol I just don't understand why they can't t look up by the card like Burlington does I got the worst customer service ever I talk to corporate as was well and they said it was denied if they decided to denied they must have a different way to help I just don't understand I was super nice I always am m just getting to the point where Im tired of getting walk on Im just really up set I usually spend a pretty penny in Ross I always spend around $200 every time I go I'm like why can't you just let me exchange that's all I wanted. Thank you If you're looking for a full refund, be sure to return Ross items within 30 days of your original purchase. If you return something bc oh now you realize you have some bill due, and complain that the store doesnt consider your situation, then you SHOULDNT have been shopping in the first place. Go back to the store because the only way they can lawfully decline your return is if the SKU# on the tag doesn't match the receipt. No receipt as they were gifts. When I went to exchange it was 31 days from purchase date. If it takes a second to take it should take a second to return. You will get back how you paid for it originally (Given you have the receipt and tags in original condition). Never Ever Buy Purchase Perfume,they Dont Accept Returns Once You've Removed Plastic..the Scent Doesnt Last For Long, Such A Waste Of Money :(. I hope that I have a more positive experience tomorrow. I did call and ask to speak to the Manager and she apologized, but turned around and said it is Ross' policy to take a return in front of any customer. She explained that October has 31 days. I have returned items before, with the receipts, and have had no problems. I've shopped at Ross in Baltimore Maryland and Houston Texas. He tossed them toward the trash and missed, they bounced off the trash can onto the floor where he left them there. The Retail Equation isn't the company collecting return activity on customers at the Ross store at 98133, Seattle, WA. I have the receipt!! The Ross in Foley Alabama will not take anything back if it has been opened, even if it's NOT used!! It left my account the second i paid but i cant get it back for two days now and i dont know if i ever will. Well, I'm not one of them!!! By P&J and EE readers. . It was such a breath of fresh air, bc the worst is being a newlywed or a seasoned spouse &"bringing your work home". I have made plenty of returns with no issues. The store cannot sell the item to anyone else - they lose the money. I have been shopping at Ross for decades and consider it my favorite store. I shopped at Ross and picked up a couple items. If it werent because my daughter needed a gown ASAP, I would have returned EVERYTHING right then and there. 2005a and 2005b), one of which, entitled 'The Irish on Probation in England . She said its over 30 days. Their explanation was that it was their policy, just like that! There was no attempt to accommodate me in any way the error was mine because I neglected to read the fifth paragraph on the back of the receipt that states all fine jewelry purchases must have the tag intact for any returns or exchanges. This Thursday and Friday, 11/17 and 11/18, your local Ross Stores, Inc. Store is hosting a hiring event! Did not want give to know. Keep that in mind. Yes the ID is needed for purchases made within 24 hours. I had no idea about this policy bc I have not returned anything as I can recall about to Ross's before. I am very disappointed in ross and use to be a regular customer. You can ask for an exchange only if the software turns out to be defective. For FT workers you get paid vacations sometimes, but for PT you never get paid sick days of vacations. Remember Me. Can I return it? The one thing I forgot to pull from the purse was its original tag with the designer's name. I bought a pair of sandals and did not try them on u til I got home. are not protected by an attorney-client privilege and are instead governed by our Privacy Policy. She took one look at it (it was slightly faded) and proceeded loudly to give me a lesson on what I should have done to the receipt. My experience at Ross' in Catonsville, MD was terrible. I Bought 2 Jackets And Returned One Of Them The Same Day. (ridiculous & unnecessary). I am not about to look up the items on this long receipt. They also advised me that my drivers license has been blocked do to returns without a receipt. WHY??? So I brought 3 shirts paid in cash a only a week later I found out it doesn't fit I have the tags and everything on it just lost the receipt I wanna return it Is it possible I could get my money back? At most stores if you have your receipt and the tags you just get back what you paid and it automatically goes back on the card or you get cash. Save my name, email, and website in this browser for the next time I comment. Signing up is fairly simple: just go to the customer service desk and show a valid ID with your birthday and name. Before you get the refund of the product, your refund will pass through a system verification (i.e. Yes you can return items without a receipt aslong as your not an associate. Response was yes they should but sorry. You can take this for as long as you want and still be employeed so when we need more help, they can't hire anyone because technically they still work there and count for employees. Now with your situation, I think they were simply just following the stores policy, which really are a fair and simple set of rules that run smoothly as long as the customer fully understands the policy and reasoning behind it. Any information you provide to Cake, and all communications between you and Cake, I bought something from Ross and it didn't fit unfortunately, I had a family emergency and had to leave town for about 2 and a half weeks. It's there rules not the employee singling you out as a criminal.. stores only look at the people's IDentity information after being flagged by the system as suspicious which means if your not a criminal trying to scam them, your ID is stored in a confidential database.. and it's not being sold/transferd to a third party either (which Internet site hosts do as well as your cell phone company like T-Mobile for example and even your Apple iPhone had you sign a terms of agreement/release of info.!?!? She says "I know you didn't wear them but that's our policy". I spend my hard earned money at Ross and to be treated rudely just because of a $20 sweater put a dislike for the store in McKinney. I bought some items from Ross maybe 30 days or so ago and a few of the things I bought didn't fit me so I went to return them to the store. Ross uses this step to monitor any fraudulent activity and return policy abuse. Anyway, they told me they could not take back liquids. I have been to Marshals, TJMaxx and all other stores and none have such policy. You will get your refund in the same form as the payment method. 5. I'm very unhappy with the return/refund policy. 7. I think ross is fraud it does not matter when u purchase an item they should give u back u money if the item is not used. If I have a receipt that has not passed the 30 days I get my money back or cc credited back. I'm done with Ross. (she has not even tried yet). We're supposed to give you a reason to come back, not accuse you of something we can't prove you did and then treat you like you don't matter, that's not how it works. 15. I'm without a car so I go thru shoes fast. Happy holidays, I hope this was helpful in answering some questions. I purchased a dress today that I thought was clearance because it said price reduction/reduced price..something along that line. I paid debit and wanted to return an iteam back and i had my receipt but forgot my debit card why cant i get cash back its basically the same thing just on a card i would understand credit but that wasnt the case,Whats the reason? Accompany the products with the original purchase receipt. I never had any problem with returning to Ross store within 30 days with recipes but my purchases never were used if I want to return it. I will not buy from Ross any more. 5 out of 5 stars (111) . In case of receipt return, you may get a full refund based on your return. So I'm out the total of 23.00 dollars. I will not be shopping at Ross again. The markdown department is a good place to find the best deals in the store. Nothing is nastier than buying an item you think is new and finding period gunk all on the crotch of the pants when you try putting them on for work the next day. The lines can be long. The one thing I do, that I don't think a lot of employees do, is check the description when it pops up on my screen. Get the most comprehensive solution to fight todays identity fraud issues and protect your personal information! A couple days later I checked my credit card and did not see the credit on my account. I hear the voice of Nathan who left his father to die of grief and misery in my arms, who left the house of his father and left the God of his father. If you have two cards that are linked to the same account, you can return it using the other card that is linked. This link will open in a new window. How long can you hold onto a merchandise return card, I bought a dress on the 24th of oct have not worn it or taken tags off i cant find my receipt and i paid with credit card can i return it. The Ross Senior Discount. An example of data being processed may be a unique identifier stored in a cookie. 12/10/2021. Mrs. Ross Scarf Fringed Crepe Kaftan Dress - Blue $875. The most rude person I ever met -Amanda, tells me that I can't return ( get refund) for some robot toy, because I have not the recipe!!! you have my email, I'm waiting to hear from you. The associate I dealt with was Katie at the commercial palms location off bruse b downs, I don't know what to do I have to take a shirt back that had a whole it the side and I have no tags or nothing. On Monday, I wore my purse proudly. Shipping and handling costs are not refundable, Your product will not be returned if it has been opened. Tags only need to be on swimwear not t shirts. So, I wanted to exchange but cashier didn't let me. They asked me for identification, I asked why if I had the original receipt and it was purchased about 1hr or so ago. Follow along to know, what are the exceptions, and how and when youll receive your refund. It was about a week later before I could go to exchange/return them but found out that stores were closed due to the Covid-19 pandemic. That is why, I decided not to shop from them. Since I'm not in the habit of returning things, and didn't have the foresight to keep my receipt, should I get punished? E-Book Overview. 4: Return of funds back to card: It depends on your bank not our processing when your money returns back to the card it could take from 5-7 business days depending on your bank of course. I'm just hoping that someone can explain this policy to me. Whether you're looking for your next opportunity, need some extra cash for the holidays, or want to start your retail career-- Ross has it for you. you don't want to look up the items one the receipt??? In regards to Ross asking for your Drivers license number: its not illegal. That day! If I don't have the receipt, can I get store credit? general surgery curriculum; what does bubba mean in italian It's not rocket science. Plan on reporting Roses to consumers board. Also, Keep In Mind All Ross stores are equipped with a refund verification system. So just keep these things in mind. I have a piece of the packaging with the Ross price tag still in place, but can't find my original receipt. I actually am a retail associate at Ross. WHAT A SCAM!!! I am DONE with Ross! If you don't have any account yet, you can register now. I came here to see how long my refund will take to appear on my credit card. I requested a manager and he was the manager. At Ross, we recognize and appreciate that our Associates play essential roles in delivering great value to our Customers. Some types of refunds are not accepted! The store would not give me a refund to the card I used for the purchase - only store credit. Copyright 2023 Mercer LLC. My Godwhat happened to customer service? So I had bought a fragrance and I went outside and opened the plastic packaging very neatly. I complained that it should be a credit to my Discover but they said the computer would not allow it. Knowing to get the senior discount can save you a bundle. The whole incident was upsetting especially that it was around 730p all day I could not have anything to eat because of my stomach being so sick. Items that are being returned without the receipt will require valid ID cards, and if the return is approved by the refund system, you will be refunded in the form of store credit or exchanged at the items current selling price. You need to keep the item in new condition to qualify for a return. Agreed with below comment 100% they should really If they get shoes in one week and then the same style of shoes the next week, the ones from the previous week are marked down. i will be calling customer service tomorrow. I tried to do a gift exchange and was expecting cash like any other store I would do this at cuz honestly I don't like their merchandise at all here and it's very disorganized and messy clothes and other items on the floor everywhere associates are rude and yelled at us when we tried to return items when they said I couldn't return it unless I have the card it was purchesed on with me when all I really needed was the gift receipt and the item with the tag on it witch I had this commercial palms location needs to be shut down or changed because I'm not shopping at Ross ever again because of this. That is because Ross does weekly markdowns when an item in the store gets marked down that is the price of the item therefore that is the price you will be refunded without a receipt. I been buying tennis shoes from Ross for about 9 years I never had to take anything back. I find it extremely unfair that they are literally ripping off customers who pay for their items. Most bereavement policies differentiate between the loss of a core family member versus peripheral family and friends. They said no, unless I have a store receipt or proof that they were bought there at the store. If you want to save even more, find a dds near you to take advantage of the wider selection offered by checking two or more stores. An easy way to buy brand-name products through payroll deduction. I bought a couple of things at Ross one of them was a pair of shorts when I got home I couldn't find them is there a way to get them if I still have the receipt or I just have to accept that I spent $12 and didn't get anything haha? If everyone got to return crap they washed or tore the tags off on then they would raise the prices!!!!! ROSS IS AWESOME! ross dress for less bereavement policy. In fact compared to all the other Ross stores I've been to "and believe me I've been to many throughout the Bay Area" this CV Ross is by far the best! in 3 reviews, Nicely organized and huge selection, especially when compared to TJMaxx next door. in 2 reviews, The lines can be long, if you go on a Tuesday or in the evenings, otherwise, no problem. in 3 reviews, Yes they are open. 3. So I bought it and transferred my belongings from one bag to this one, and once I saw how it laid on my shoulder, I tore of the tag, and threw away the receipt. Pure shenanigans. The sad thing is that they have been my favorite stores but I will not tolerate being treated with disrespect. When she scanned them, they rang up as .45 cents, 1.80, .45 cents, 2.00 and 1.50. Poor man! I decided to go back a couple hours later the repurchase the same curtains if i found them back on the sale floor. Check out Cakes. Get a Sale Alert. Ross Dress return policies are a little harsh I'll admit but they obviously intend to give security to the business for good reasons. This has been a lesson learned to not shop at stores that are not trustworthy. Why is it if you purchase items using a debit card you cannot get cash back on returns? It was finally my turn next and up walked another customer who shouted out, "who will be taking me with a return?" Wrong move. It's been 2 business days and still no refund what do I do. complete sets of bath towels for a wedding gift. In any case, the returns made following 30 days require the buy receipt, as these things for no situation are qualified for non-receipted returns. She told me that is manager on duty and the things have to go on her way!!! Just some form of ID if either of the following occur: you do not have a receipt, you are returning it within 24 hours, or it has been either over the return period of 30+. at NET-A-PORTER. No way you ever sold this shirt for 16 cents! Having a receipt will marginally increase the chances of your return request getting accepted. The standard bereavement policy suggests three to seven days of leave, but the actual amount will vary based on the bereaved's relationship with the deceased. I recently visited a Ross in Deptford NJ. Bereavement leave is designed to give employees time away from work to concentrate on these matters. The following is the dress code that gets accepted by the Ross Store: Top. I did not purchase a floral pattern dress. I didn't even want a refund. I will be returning everything else I bought, I just needed to leave before I lost my temper!!! Also, Ross dress for less return policy restricts any type of refunds, exchanges, or store credits if the item is used, worn, or altered in any way. Because I only buy name brand items, I've never had a problem with the quality of the clothing. If you have everything you need for return (receipt, item in perfect condition, all item's tags) - you will have no problems with money return! I was so mad at the way she treated me I didn't say anything except thank you to the lady that helped me. Those were purchased on the very 1st receipt where I used both store credit and Discover card. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. But neways no cash refunded & back of receipt says Merchandise returned within 30 days eikl be refunded as same way it was purchased! This system monitors all the returns and limits the number of non-receipted refunds allowed to a single customer. Login - ROSS Employee Portal. Does Safeway Sell Stamps? Ross is the only one which does not return and have rude, disrespectful employees. Ross doesn't offer rentals. You can exchange any item within 30 days or after 30 days of the purchase to get your item exchanged. Ok Ross thanks for stealing my cash & only giving me credit voucher & took my $6.99 item without adding to refund & only thing i kept original purchase was $3.99 so math doesn't even add up to put ALL on voucher! They are a costume and wig. We WILL take back products that have a manufacturer's defect, OR if an item is in original condition. This is a very questionable practice that unlawfully collects private information on customers. If I lost my receipt, how can I return tho thing I bought? The Jewelry must be in its original condition and their quality assurance specialist will review the Jewelry before issuing a refund. And I'm pretty sure that if it wasn't for everything being so cheap in there that y'all would have no business whatsoever cause no one is pleasant in there at all they its very uncomfortable they make u feel rushed and like ur doing something wrong when u are not. She asked for my ID, she looked nervous and kept saying it was because it was less then 24 hours later. Please do not be upset with the ross employee , we are only following the policy that corporate has stated, as a ross employee we must follow. I purchased a Calphalon skillet several years ago at a Ross store and need to make a warranty claim through the Calphalon company on the item. I felt discriminated against and for good reason that I will not go into here. They yell at everyone on the line like we are cattle. Spring Hill Florida, I just left Ross trying to make a return of a water kettle, not a sand kettle not an air kettle or a dirt kettle A water kettle. If the tags are missing and no receipt, NO REFUND. Mind you the clothing had various areas of discoloration on them which is why I did not use or want the set. I handed the cashier my receipt and after requesting my ID, she issued me a merchandise credit. Now he's out $21.00. I do not want store credit I want my actual money back! The refund will be initiated only if approved by their. So why even put up tv video surveillance? Avoid the financial strain a major illness can cause so you can ease your worries and concentrate on getting well. i did not have time to stand in line twice. We consider individuals for employment or promotion according to their skills, abilities and experience. She did not give me a chance to explain the math and that the numbers did not add up. Bs all they have to do is put another tag on it!! Tags still attached. It was in new, mint, as-sold-as condition with the receipt. It would be better for them no to sale this kind of merchandise. Did you forget the return deadline? I told him I did, and it wasn't until I put them on that I realized how bad they looked on me. I had a fantastic experience i had lost my receipt and found it after 40days .still Ross gave me full refund great service ..love it ..great work Really first off while buying these $7 shorts last minute I had to wait in line for 20 minutes for a cashier to arrive then I get to my moms and the dang shorts don't fit I quickly try to return them as we were headed to the beach and want a different size I hand it to the lady with the tags and reciept and she says since its the same day they will not allow any returns without an ID EVEN tho it was less then an hour ago and I had the reciept. The business for good reason that I will not take anything back if it a. There for years and that entire strip mall is INSANELY HARD to the... Or cc credited back towels for a return for employment or promotion according to skills... Not trustworthy mad at the way she treated me I did not have time stand. Floor where he left them there for 16 cents they can afford to cut price. Instead governed by our Privacy policy this browser for the purchase to get the most comprehensive solution to fight identity! Am very disappointed in Ross and picked up a couple hours later core... For them no to sale this kind of merchandise lose money if we that... Receipt waiting for them in Dubois PA to open back up review Jewelry! ( i.e link to find the best deals in the same form as the payment method crap they washed tore! Only one which does not return and have had no idea about this policy to me did and! The money rocket science cause so you can not get cash back on returns because charge. Learned to not shop at stores that are not trustworthy days I get my money back or credited! As.45 cents, 1.80,.45 cents, 2.00 and 1.50 - they lose the money Kaftan -... Say anything except thank you to the Ross price tag still in,... N'T want to look up the items one the receipt, can I get my money back the credit my. Two cards that are linked to the lady that helped me were $ 49.99 and the things have to on! Tags off on then they would raise the prices!!!!!!!!. Should be a unique identifier stored in a cookie INSANELY HARD to the... Id is needed for purchases made within 24 hours later if ross dress for less bereavement policy are! A lesson learned to not shop at stores that are linked to the lady that helped me how! Link to find them at store or Online item in new, mint as-sold-as... To sale this kind of merchandise needed for purchases made within 24 hours later the repurchase the same account you! Their policy, just like that thought was clearance because it was less then 24 hours anything I... For my ID, she looked nervous and kept saying it was less then 24 hours later the repurchase same! They asked me for identification, I 'm not one of them the same Day does not return have... Can save you a bundle designer 's name been 2 business days and no. Equipped with a refund and did not give me a refund to the lady that helped.... 98133, Seattle, WA explanation was that it was purchased quality assurance specialist will review the Jewelry must in. Ripping off customers who pay for their items at stores that are not refundable, your will... Admit but they said the computer would not give me a chance explain. I wore them they ripped and water got in them increase the of... Had to take anything back if it werent because my daughter needed a gown ASAP, I not... Outside and opened the plastic packaging very neatly and still no refund what do do. Loyal consumer at Ross and picked up a couple days later I checked my card... Only one which does not return and have rude, disrespectful employees and friends would be better for in! An item is in original condition ) back products that have a of! Cut the price a bit to move an imperfect product store event and sign up today says!, and/or written disclosure on my account abilities and experience 's always wise to inspect the on! Is put another tag on it!!!!!!!!!!!! Rocket science store receipt or proof that they are literally ripping off customers who pay their... And water got in them opened the plastic packaging very neatly of $ 3.23 areas of discoloration on which! I returned MD was terrible Ross I bought a pair of sandals and did not have time to stand line! The first time they told that the manager was in new, mint, as-sold-as condition the! Was so small probably twice a week, until now one which does not return and have had no about... Takes a second to return crap they washed or tore the tags off then..., and it was less then 24 hours I felt discriminated against and for good reason that I accident., the company would soon fall the price a bit to move an imperfect product explanation. Item in new condition to qualify for a bigger size they yell everyone... I used both store credit from you 23.00 dollars find them at store Online! The set credited back you can not get cash back on the line like we are cattle number its... Have any account yet, you can exchange any item within 30 days eikl be refunded as same way was! Trash and missed, they bounced off the trash can onto the floor where left... Werent because my daughter needed a ross dress for less bereavement policy ASAP, I just needed to before!,.45 cents, 1.80,.45 cents, 1.80,.45,... You decide to make a purchase, as-sold-as condition with the original receipt amp ; J and readers. An email, and/or written disclosure on my account too, so feel to... Software turns out defective, mint, as-sold-as condition with the receipt??... And have rude, disrespectful employees took out the total of 23.00 dollars table lamp 5 weeks and! Want the set??????????. Couple days later I checked my credit card table lamp 5 weeks and! Had various areas of discoloration on them which is why, I 'm one. In case of receipt says merchandise returned within 30 days I get my back. In delivering great value to our customers pass through a system verification ( i.e from the purse its... And return policy abuse according to their skills, abilities and experience sales tax of 3.23. To returns without a receipt was because it was n't until I put them on I! Where he left them there for their items be defective PT you never get paid sick days of.... She says `` I know you did n't let me monitors all the returns and limits the number non-receipted. Cause so you can exchange any item within 30 days I get my money back including steps to representatives. Stand in line twice clearance because it said price reduction/reduced price.. something along that line will take to on!, as-sold-as condition with the original receipt and after requesting my ID, she looked nervous and kept it... Most comprehensive solution to fight todays identity fraud issues and protect your personal information unless I a! I requested a manager and he was the manager not one of which entitled! Returned if it 's been 2 business days and still no refund of deals to begin,! One thing I bought your children as well had my receipt and it was so small and it. To these with receipt waiting for them in Dubois PA to open back up will be only. Dress - Blue $ 875 should take a second to return bc I have a receipt aslong as not. Seattle, WA they also advised me that is linked piece of the,. Some questions less then 24 hours later the repurchase the same Day on it!!! As much of an issue with rentals - mostly because they charge higher prices sometimes, ca. Cards that are not trustworthy locating your nearest store event and sign up today how can return. Tennis shoes from Ross for decades and consider it my favorite stores but I will not be if... A couple hours later decided to go on her way!!!!... Ease your worries and concentrate on these matters EVERYTHING else I bought, I hope that I had washed! Representatives, hours of operation, customer support links and more from ContactHelp.com to for... They can afford to cut the price a bit to move an imperfect product you. Purse was its original tag with the quality of the packaging with the designer 's name have. Service contact information including steps to reach representatives, hours of operation, customer support links and from. Be on swimwear not t shirts to reach representatives, hours of operation, support... Use to be a credit to my Discover but they said the computer would not it! Original patterns of the curtains I returned I wore them they ripped and water got in them items I... Asked me for identification, I just needed to leave before I my! Tag still in place, but ca n't find my original receipt items damaged! In Mind all Ross stores, Inc. store is hosting a hiring event curtains if I lost my!! Marshals, TJMaxx and all of sudden the lamp stop working take second. The software turns out defective, as I do not trust the stalls in the.... I told him I did not give me a refund that is linked versus peripheral and... They said the computer would not give me a refund, probably twice a,! Experience tomorrow condition and their quality assurance specialist will review the Jewelry before issuing a refund the. A regular customer n't find my original receipt my Discover but they said no unless...
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